Identifying Dryer Drum Roller Problems (and How You Can Fix it)


How to Diagnose a Dryer Drum Roller Fault

How to Diagnose a Dryer Drum Roller Fault

While for most of us, our dryers are non-stop troopers that work hard to do their job, over time you may start to encounter some issues that indicate they need repair and maintenance. We have put together a few helpful insights from our experts on how to identify common dryer drum roller problems.

A worn, damaged or faulty dryer drum roller may be due to many issues, so let us walk you through:

    • What a dryer drum roller is
    • Signs that your dryer drum roller may be faulty
    • How to repair your dryer drum roller
    • Getting replacement parts for your dryer

What is a dryer drum roller?

Your clothes dryer has 2-3 rollers on a belt inside it that support the base of the dryer drum as it rotates, called dryer drum rollers. They may be at the back of the machine, or located at the front (this will be brand dependent).

What are the signs your dryer drum roll may be faulty?

A dryer drum roller can become worn out over time, or damaged, which can cause the drum to start making a loud thumping sound. When it’s particularly worn, you may notice black smudges on your clothes, which is less than ideal.

The rollers can also stop spinning freely due to wear, tear and age, which can overload the motor, and this is when your dryer will stop working altogether. Even if only one roller is the issue, it makes sense to replace all of them at the same time.

How to repair your dryer drum roller

Addressing problems with your dryer's drum roller is straightforward with the right approach.

  1. Unplug your dryer from power, and remove it from the wall (or move it out from where it’s placed so you have more room to work) as you’ll need to access the side or back panel
  2. Remove the side or back panel (brand dependent)
  3. Locate the dryer drum rollers, which will be at the base of the dryer drum – you may need to remove other components to access them
  4. Remove the bolts or nuts at the end of each shaft, and pull the roller of the shaft, each in turn

NOTE: Without the rollers in place, the dryer drum will lower. Brace it with some wood before you remove the rollers!

  1. Fit the replacement rollers to each shaft, and secure them with the bolts or nuts you removed in the previous step
  2. Put all other components you removed back in place, and put the side or back panel back on
  3. Put the dryer back in its usual spot, and plug it back in.

Getting replacement parts for your dryer

Replacing your dryer drum rollers is certainly something you can do at home, to save you call-out fees from a service technician.

Here at Wayne’s Wholesale Spares, we stock a huge range of branded and generic parts for dryers as well as all other home appliances.

If your dryer isn’t working as it should, and you need replacement parts, advice, or recommendations for service technicians in your area because it’s not something you feel confident doing yourself, then give us a call. Just let our customer service know the brand and model number of your appliance and what the problem is. 

For all your appliance spare parts needs and friendly, helpful advice, we’re here to help.

About Wayne Butterworth

Meet Wayne Butterworth, an expert in appliance spare parts and an informative blog writer. With in-depth knowledge and a dedication to helping others, Wayne’s blog provides practical tips and industry insights for appliance repair. Follow his blog for up-to-date information and expert advice.